The Office de Tourisme et des Congrès Tours Val de Loire is committed to making its internet, intranet, extranet sites and software packages accessible (as well as its mobile applications and digital street furniture) in accordance with article 47 of law no. 2005-102 of February 11, 2005.

Compliance status

The https://www.tours-tourisme.fr/ website is currently non-compliant with the RGAA (référentiel général d'amélioration de l'accessibilité), version 4, pending an audit. The Tours Val de Loire Tourist Office undertakes to audit all its websites within 3 years (June 2028) at the latest, and to apply the necessary corrections.

Feedback and contact

If you are unable to access any content or service, you can contact the https://www.tours-tourisme.fr/ manager to be directed to an accessible alternative or obtain the content in another form.

• Send a message https://www.tours-tourisme.fr/contact/ ;
• Contact Henri POIGNET, online service manager.

Remedies

If you notice a lack of accessibility that prevents you from accessing a content or functionality of the site, and you report it to us and are unable to obtain a response from us, you are entitled to send your grievances or a request for referral to the Défenseur des droits.
There are several ways to do this:

• Write a message to the Rights Defender
• Contact the Rights Defender delegate in your area
• Send a letter by post (free of charge, do not use a stamp):
  Défenseur des droits
  Free reply 71120
  75342 Paris CEDEX 07